Senior Web Designer, Growth

At Salesforce, the company has integrated Fin, an AI-powered customer support agent, to enhance customer experiences across various channels. The marketing team is seeking a senior web designer to optimize the company's website, which serves as a primary touchpoint for potential clients. The role involves treating the website as a product, focusing on user experience, and continuously improving the journey from visitor to lead or trial start.

The candidate will design and test experiments on landing pages, sign-up flows, and conversion paths, collaborating with cross-functional teams including product, data, and engineering. They should have over five years of experience in web or product design, with a strong portfolio and a growth mindset, especially in conversion optimization and experimentation. Fluency in AI tools and systems is also important.

This remote role requires the ability to work independently, make data-informed decisions, and own the design process from concept to implementation. Success is measured by increased understanding of the product, improved growth metrics, and well-executed experiments that inform future design decisions. The company values high-quality, trustworthy experiences that facilitate user engagement and trust. The interview process is transparent and aims to conclude within four weeks.