Fin

Fin is a leading customer service AI, used by over 12,000 brands worldwide to improve resolution rates and automate customer interactions across multiple channels. It continuously advances its capabilities through frequent updates, ensuring better performance over time.

Features

• Industry-leading resolution rates averaging 76%, with many clients over 85%
• Runs on proprietary AI models Apex 1.0 and Apex Flash trained on billions of interactions
• Handles entire customer journey from sales to service and eCommerce
• Integrates with existing tech stacks via APIs and data connectors
• Natively supports Voice, Chat, email, social, and more
• Easily configurable without engineering resources
• Built for trust with compliance and security certifications
• Constantly learning and improving from interactions

Who Is It For?

• Enterprises seeking to improve customer resolution rates
• Brands across sectors like tech, retail, gaming, financial services
• Businesses looking for flexible, easy-to-manage AI customer agents
• Teams needing multi-channel, scalable support solutions

Use Cases

• Enhancing customer service efficiency and accuracy
• Handling complex inquiries and third-party system integrations
• Assisting in sales and shopping journeys
• Delivering omnichannel customer engagement

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Experience the next level of customer support automation with Fin!