Senior Sales Operations Manager

At Salesforce, the company has integrated Fin, an AI customer support product, into its portfolio. The team focuses on delivering innovative AI-driven customer experiences, supporting sales, service, and e-commerce channels. The role involves working closely with sales, finance, and data teams to optimize sales processes, systems, and reporting, ensuring the GTM organization scales efficiently in a fast-paced environment.

The Senior Sales Operations Manager will oversee core sales functions such as forecasting, pipeline management, territory planning, and performance analysis. They will develop dashboards, improve data quality, and streamline operational workflows. The role requires strategic thinking, cross-functional collaboration, and the ability to implement scalable solutions that support growth and enhance sales productivity.

This position demands over five years of experience in sales or revenue operations, with strong analytical skills and familiarity with CRM and BI tools like Salesforce, Tableau, or Power BI. The candidate should be comfortable managing complex projects, translating data into insights, and applying AI and automation to improve sales efficiency. The role is based in San Francisco and involves working in a dynamic, high-growth tech environment.