About the role
Gorgias is seeking a Senior RevOps Analyst to join their revenue team in a hybrid work setting in Belgrade. The role involves developing and automating systems that streamline the go-to-market processes, focusing on tools like HubSpot and Vitally, and ensuring data hygiene and process efficiency. The team is dedicated to transforming customer interactions into meaningful relationships through AI-driven solutions and seamless workflows.
The candidate will be responsible for designing workflows, automations, and AI assets that improve operational efficiency and adoption. They will also manage data integrity, optimize lead routing, and create dashboards for leadership decision-making. Strong skills in CRM, SQL, and AI/LLM are essential, along with the ability to independently scope and implement solutions.
This position emphasizes building impactful tools, connecting metrics to business performance, and thriving in a fast-paced environment. Effective communication, resilience, and a proactive approach to process improvement are key. The company offers extensive benefits, a focus on AI integration, and opportunities for personal growth within a dynamic SaaS organization.