AI Deployment Manager, Enterprise

At Gorgias, the AI Deployment Manager plays a vital role within the Customer Success team, focusing on onboarding new clients and ensuring they realize the value of the company's AI-powered tools. The role involves guiding clients through tailored implementation processes, configuring AI solutions, and fostering adoption to support ecommerce brands' growth. The manager acts as a strategic consultant, building trust and demonstrating product impact to high-level stakeholders.

Daily responsibilities include conducting discovery sessions, customizing AI deployment roadmaps, managing integrations, and analyzing customer data to showcase business benefits. The role requires excellent communication skills to translate technical details into compelling narratives for executives. The manager also collaborates with internal teams to troubleshoot issues and improve implementation practices.

This position is suited for professionals with 3-5+ years in SaaS or ecommerce, experienced in project management and client onboarding. The role demands a consultative mindset, technical curiosity, and the ability to manage multiple accounts independently. It is a full-time, on-site role based in Paris, with a focus on delivering a white-glove onboarding experience that accelerates customer value realization.