About the role
Gorgias is developing a conversational commerce platform that aims to transform how brands interact with customers through AI-driven chat solutions. The sales team, which the role is part of, focuses on expanding existing client accounts by promoting new features and add-ons. The company emphasizes innovation, quality conversations, and seamless shopping experiences, positioning itself at the forefront of ecommerce AI technology.
The role involves managing a portfolio of ecommerce clients, guiding them through the sales process from demonstrations to closing deals, with typical deal sizes of $10K–$15K. The candidate will use data to identify growth opportunities, collaborate with cross-functional teams, and optimize sales strategies. The work is remote, full-time, and requires a proactive, data-driven sales approach.
Candidates should have 2-3 years of SaaS or ecommerce sales experience, a proven record of meeting quotas, and strong communication skills. They need to be organized, curious, and comfortable discussing how Gorgias’s AI solutions enhance customer engagement and revenue. The position offers extensive benefits, including remote work, wellness support, and professional development resources.