About the role
At Lorikeet, a company revolutionizing customer support with advanced AI solutions for sectors like fintech and healthtech, the Mid-Market Account Executive role is part of their global sales team. The company focuses on AI that effectively resolves complex support tickets, serving large clients in the US and Australia. This position involves managing mid-market deals from initial contact through contract signing, emphasizing consultative sales to support and operations leaders.
Day-to-day responsibilities include owning the entire sales cycle, building and maintaining a robust pipeline, understanding customer support workflows, and demonstrating Lorikeet's value in improving efficiency. The role requires hitting revenue targets through new business and expansions, collaborating with implementation teams, and providing market feedback to refine product and sales strategies. The position is remote and demands strong communication skills and the ability to explain technical concepts and ROI clearly.
Ideal candidates have over two years of experience in B2B SaaS sales, particularly in consultative roles with mid-market clients, and a proven track record of exceeding targets. Familiarity with AI tools and the ability to engage multiple stakeholders are important. Lorikeet values a culture of low ego, high trust, diversity, and work-life balance, offering a fast-paced environment with opportunities for growth and direct impact on product development.