Forward Deployed Engineer Intern

Lorikeet's Forward Deployed Engineering team operates at the intersection of client needs and product capabilities, transforming customer support processes into automated solutions that handle complex interactions. The company specializes in sophisticated AI technologies designed for industries like fintech, healthtech, and marketplaces, supporting prominent organizations in the US and Australia. Their approach aims to elevate customer service by automating high-volume support tasks with advanced AI beyond simple chatbots.

The Forward Deployed Engineer Intern will engage directly with live projects, developing and implementing AI-driven workflows that manage actual customer communications. Responsibilities include examining support data to pinpoint automation potential, constructing and improving AI processes, linking these workflows with client systems through APIs, and collaborating in client discussions. This role provides practical experience in deploying AI solutions, designing workflows, integrating APIs, and understanding large language models within regulated sectors.

Ideal candidates are eager learners who quickly adapt to new tools, comfortable interpreting technical documentation and data, attentive to detail, and capable of clear communication with diverse audiences. Prior exposure to AI or large language models is advantageous. This full-time onsite role in Sydney offers a dynamic, inclusive startup environment focused on meaningful impact, continuous growth, and maintaining a healthy work-life balance.