About the role
At Lorikeet, a company revolutionizing customer support with advanced AI solutions for fintech, healthtech, marketplaces, and delivery sectors, the Business Development Representative role is pivotal. The company serves large clients managing millions of support tickets annually, focusing on high-stakes, regulated environments where traditional chatbots fall short. This role is part of the sales team and involves building outbound prospecting strategies to generate qualified pipeline for account executives.
The Business Development Representative will engage deeply with target accounts, researching their support operations and regulatory challenges to craft personalized outreach. Responsibilities include multi-channel communication with senior support and operations leaders, testing existing support experiences to inform conversations, and collaborating closely with account executives, founders, and the GTM engineer. The role emphasizes using AI tools to enhance prospecting workflows and requires ownership of territory and account plans, as well as developing the BDR function from the ground up.
Ideal candidates have 1-3 years in B2B SaaS sales or customer-facing roles, a proactive approach to outbound sales, strong curiosity about business operations, and excellent communication skills. Familiarity with AI tools and a willingness to iterate based on feedback are important. The company values a low-ego, high-trust culture with flexible work hours and promotes rapid career growth. This fully remote, full-time position offers a chance to influence product and company direction in a fast-growing, AI-native environment.