Lorikeet
Lorikeet: AI customer concierge for complex support.
About Lorikeet
Lorikeet is an AI customer concierge designed for complex support scenarios. It resolves customer problems end-to-end across their lifecycle via phone, SMS, chat, email, and WhatsApp. Built with compliance in mind, it aims to satisfy both your customers and your compliance team.
Features
- End-to-end resolution across lifecycle channels (phone, SMS, chat, email, WhatsApp)
- Multichannel agent that can work inside your systems and workflows
- Integrates with tools like Zendesk, Stripe, and internal APIs to drive outcomes
- Workflow-driven triage, status checks, and route-based escalation
- Handles high-stakes problems with precision and can escalate when needed
- Designed to meet high CX standards and scale without compromising quality
Who Is It For?
- Ambitious fintechs and healthtechs
- Businesses with the highest CX standards
- Teams seeking compliance-friendly AI agents that customers love
Use Cases
- End-to-end customer problem resolution across channels
- Handling bookings, refunds, and updates (appointments, deliveries, reservations)
- Escalation to human agents with all context to speed resolution
- Omnichannel support that meets customers where they are
Request a demo to see Lorikeet handle complex support in action.