About the role
At Salesforce, the role is within the AI-driven customer service division, focusing on leading a sales team responsible for new business in the EMEA region. The manager will oversee a team of account executives, develop strategies, and ensure revenue growth through effective team management and sales execution. The environment emphasizes innovation, leadership, and strategic planning to expand the company's AI solutions in the customer support industry.
Daily responsibilities include coaching sales professionals, managing sales pipelines, and executing territory plans to meet revenue targets. The manager will also coordinate with regional leadership, participate in strategic initiatives, and ensure accurate forecasting. The role demands a strong operational mindset, experience in technology sales, and the ability to engage with C-level clients, fostering a high-performance sales culture.
Candidates should have over six years of tech sales experience, including at least two years in leadership roles, with a proven track record in scaling revenue across EMEA. Familiarity with sales methodologies like MEDDPICC and experience in outcome-based pricing are preferred. The position offers hybrid work options, with a focus on building scalable processes and driving efficiency, and is suitable for those passionate about AI and customer service innovation.