About the role
At Gorgias, the GTM Engineer - Growth role is part of the team responsible for building AI-driven tools that support go-to-market functions like Sales, Marketing, Customer Success, and Partnerships. This team develops AI agents and automation workflows that streamline and enhance business processes, leveraging a shared context layer called Cortex. The company is focused on conversational commerce, aiming to transform customer interactions into seamless, intelligent experiences using AI.
The role involves owning and improving AI agents that automate GTM workflows, moving tasks from manual to AI-assisted processes while maintaining quality. Daily work includes building custom agents, debugging workflows across various GTM tools such as Cargo and HubSpot, tuning AI prompts, and collaborating with business teams to ensure adoption and effectiveness. The engineer also integrates agents with internal systems via APIs and automation platforms like n8n and Clay.
Candidates should have at least three years of experience in technical GTM or growth engineering roles with hands-on expertise in AI applications, including prompt design and custom agent development. Proficiency in SQL, Python or JavaScript, and REST APIs is required, along with familiarity with outbound engagement tools and automation platforms. The position is full-time and hybrid, with locations in Paris, Belgrade, and Toronto, and requires strong business judgment and ownership of workflows from concept to deployment.