About the role
Gorgias is a company focused on transforming ecommerce through conversational AI, aiming to create seamless, personalized customer interactions. The sales team, which includes the Account Management group, plays a key role in expanding existing client relationships and promoting new products. The company emphasizes innovation, quality conversations, and customer engagement, positioning itself as a leader in AI-driven ecommerce solutions.
The role of the Account Executive, Expansion Level 2, involves managing a portfolio of ecommerce accounts to identify upsell opportunities and drive revenue growth. Daily tasks include conducting demos, closing sales, and collaborating with customer success and product teams. The ideal candidate is data-driven, organized, and skilled at balancing speed with strategic questioning.
This is a full-time, hybrid position based in Toronto, with a focus on high-volume sales in a fast-paced environment. Candidates should have 2-3 years of SaaS or ecommerce sales experience, a proven track record of exceeding quotas, and excellent communication skills. The company offers extensive benefits, remote work flexibility, and a culture that encourages learning and AI integration.