Senior Technical Product Marketing Manager, AI Agent

At Cresta, a company pioneering AI-driven customer experience solutions, the Senior Technical Product Marketing Manager role focuses on the AI Agent platform. This platform integrates conversational AI agents and real-time human augmentation to enhance customer interactions across channels. The position is part of the marketing team and involves shaping how technical audiences like developers and executives perceive and adopt Cresta's AI tools, including APIs and agent-building frameworks.

Day-to-day responsibilities include crafting positioning and go-to-market strategies for the technical layer of the AI Agent platform, developing narratives for technical buyers such as CTOs and engineers, and enabling sales teams with training and demos. The role demands close collaboration with product and engineering teams to launch new features, create compelling technical content, and engage external audiences through webinars and community events. Monitoring competitors and incorporating market feedback into product roadmaps are also key tasks.

Candidates should have over five years of product marketing experience targeting technical buyers, with strong technical fluency in AI agents and developer platforms. Excellent communication skills and the ability to manage multiple priorities in a fast-paced environment are essential. Preferred qualifications include experience with AI/ML products, developer ecosystems, and customer experience domains. The role offers hybrid or remote work options within the United States and emphasizes a competitive compensation package with equity and benefits.