About the role
At Aircall, a leading AI-powered customer communications platform used globally, the Sales Development Representative (SDR) role is part of the Business Development Representative team based in Berlin. The company integrates voice, SMS, WhatsApp, and AI to enhance customer interactions and drive business growth. Aircall emphasizes a collaborative, fast-paced environment focused on innovation and delivering impactful results for its diverse, international workforce.
The SDR will engage with inbound prospects primarily through chat and phone to qualify leads and support Account Executives by scheduling demos and meetings. This role involves gathering pre-sales information and collaborating closely with sales teams across regions. It offers an excellent opportunity to develop consultative sales skills and gain experience in a customer-facing position, supported by continuous training including an initial Sales Academy program.
Candidates should be fluent in German and English, with knowledge or affinity for the German market, and possess strong communication, time management, and organizational skills. Aircall values curiosity, motivation to learn, and a positive attitude. The company promotes diversity, equity, and inclusion, offering a supportive work-life balance and a competitive salary package in a cosmopolitan, growth-oriented setting.