Product Marketing Manager

At Decagon, a leading conversational AI platform, the Product Marketing Manager role is integral to shaping how the company positions its AI-driven products that enhance customer experiences across multiple channels. The team works closely with product, engineering, sales, and marketing to deliver clear messaging and competitive strategies in a fast-evolving AI market. Decagon values a collaborative environment focused on innovation and excellence, operating primarily from their San Francisco office.

The role involves leading product positioning and launches, translating technical capabilities into compelling customer value propositions, and managing competitive intelligence to support sales efforts. The manager will also contribute to product direction by gathering market insights and partner with growth teams on integrated marketing campaigns. Building scalable processes and leveraging AI tools to improve workflows are key daily activities, requiring strong communication and strategic thinking skills.

Candidates should have 3–5 years of product marketing experience in B2B SaaS or AI sectors, with the ability to understand complex technical products and work cross-functionally. Experience in competitive messaging and enterprise sales support is important, along with a proactive approach to managing ambiguity and driving initiatives. The position is full-time and based onsite in San Francisco, offering comprehensive benefits including health coverage, retirement plans, and wellness stipends.