About the role
This role is situated within a team dedicated to supporting the adoption and understanding of advanced AI-driven communication tools across a global organization. The position involves close collaboration with engineering and product teams to ensure that enablement efforts are aligned with upcoming product developments and releases. The team operates across multiple regions, emphasizing a coordinated approach to customer and internal education.
The individual will be responsible for developing and delivering a variety of educational materials, including detailed guides, concise summaries, and engaging video content. A strong grasp of AI-related concepts such as intent recognition and prompt engineering is essential, along with the ability to independently produce high-quality video content from scripting to editing. The role prioritizes the use of AI technologies to streamline content creation and to build innovative tools that enhance organizational learning beyond traditional methods.
Ideal candidates will have several years of relevant experience in roles that blend technical communication, content creation, and enablement within technology-focused companies. They should be adept at managing diverse stakeholders and comfortable working in dynamic, fast-paced environments with limited structure. The position is based in major US offices, supporting a worldwide team with a focus on scalable, data-informed strategies for knowledge dissemination.