About the role
At Telli, the team focuses on transforming customer interactions through AI voice agents, aiming to replace traditional, frustrating communication methods with natural language conversations. The company’s product helps large B2C companies deploy and improve voice AI at scale, with a small, innovative team that values fast experimentation and ownership. The environment encourages tackling complex problems with humility and a collaborative spirit.
The Success Architect Intern will work closely with founders and customer success teams to support onboarding, develop AI agents, and assist in scaling operations. Daily tasks include helping customers go live with AI solutions, maintaining communication, and tracking performance metrics. The role also involves creating workflows, documenting best practices, and supporting cross-team collaboration to enhance product development and customer satisfaction.
Candidates should enjoy working directly with customers, possess a semi-technical background, and be fluent in English and German. Experience with AI workflows, prompt engineering, or automation tools is beneficial. The internship is onsite in Berlin, ideal for early-career individuals eager to learn, contribute to scaling AI products, and gain hands-on experience in a fast-paced startup environment. The role is contract-based, offering a unique entry point into AI-driven customer success.