About the role
At Telli, the team focuses on transforming customer interactions through AI voice agents, helping businesses scale their customer service capabilities. The internship offers a chance to work closely with founders and gain hands-on experience in onboarding clients, developing AI agents, and supporting operational processes. The role is ideal for recent graduates eager to learn about startup operations and AI deployment in a customer-facing environment.
Daily tasks include assisting with customer onboarding, supporting agent development, and helping track performance metrics. Interns will also contribute to creating workflows, documenting best practices, and translating customer feedback into product insights. The position involves collaboration across teams and requires strong communication skills in English and German, with a focus on technical understanding and customer success.
This is a contract, on-site internship based in Berlin, designed for early-career individuals interested in AI, workflows, and customer operations. The role emphasizes practical involvement, organization, and a proactive attitude. Candidates should be comfortable with unglamorous tasks and eager to learn quickly in a fast-paced startup setting, supporting the company's mission to revolutionize voice-based customer interactions.