
About the role
At Fonio, a rapidly growing European leader in AI phone agents for small and medium businesses, the Forward Deployed Engineer role focuses on the French market. The company has scaled quickly and serves over 10,000 customers, emphasizing fast-paced work, ownership, and minimal bureaucracy. This position sits at the intersection of product development and customer deployment, collaborating closely with engineering and go-to-market teams to ensure smooth and scalable implementations.
Day-to-day responsibilities include capturing customer requirements and translating them into robust, testable workflows and integrations. The engineer will build and deploy Fonio setups in production, including automations, API integrations, and prompt engineering. Debugging live systems, developing reusable templates, and providing prioritized product feedback are key aspects of the role. The work requires a pragmatic approach to shipping fast while maintaining stability and iterating quickly.
Candidates should have strong coding skills, a solid understanding of AI systems and large language models, and experience with APIs, webhooks, and cloud deployment fundamentals. Native or near-native French proficiency and solid English skills are required. Bonus skills include voice/telephony technologies, TypeScript or Python, SQL, and GDPR knowledge. The role is fully remote within the European Union and offers a competitive salary with a focus on autonomy and rapid delivery.
Skills
Locations
- Europe