About the role
At Aircall, a rapidly growing AI-powered customer communications platform, the Business Development Representative (BDR) role is part of the EMEA sales team based in London. The company integrates voice, SMS, WhatsApp, and AI to streamline customer interactions for over 22,000 companies globally. Aircall emphasizes a collaborative, fast-paced environment focused on innovation, customer outcomes, and continuous learning, offering a strong foundation for career growth in SaaS sales.
The BDR will focus on generating new business opportunities through outbound prospecting, cold calling, and email campaigns, working closely with Account Executives to accelerate the sales cycle. Daily tasks include researching potential clients, qualifying leads, and nurturing early relationships while using Salesforce and other tools to manage outreach. The role demands strong communication skills, autonomy, and a positive, solution-oriented mindset to thrive in a competitive sales environment.
Candidates should have at least one year of outbound sales experience, preferably in tech or SaaS startups, and demonstrate a team-oriented attitude with a desire to grow professionally. Attention to detail, organizational skills, and resilience are key traits. Aircall values diversity and inclusion, offering a supportive workplace culture with competitive compensation and opportunities for advancement within its revenue organization.