Staff Software Engineer (L4)

At Twilio, the engineering team focuses on creating scalable, high-performance backend systems that support their real-time contact center platform. The role involves leading the design and development of critical services that manage contact interactions, ensuring they are reliable and efficient. The team values innovative problem-solving and collaboration, working remotely across India to build solutions that impact millions of developers and businesses worldwide.

The candidate will be responsible for setting technical direction, making architectural decisions, and mentoring engineers. They will work with cloud infrastructure, distributed systems, and databases, emphasizing fault tolerance and low latency. The role requires strong communication skills and the ability to navigate complex technical challenges in a fast-paced environment.

This is a remote, contract position based in India, with occasional travel for team or client meetings. The ideal applicant has extensive experience in backend development, cloud services, and distributed systems, with a preference for those familiar with event streaming, containerization, and observability tools. The position offers opportunities to influence product roadmaps and contribute to a globally impactful platform.