
About the role
At Twilio, the Sales Operations team focuses on strategic planning and analytics to support the global sales organization. The role involves leading target-setting processes, developing customer segmentation models, and providing data-driven insights to senior leadership. The team values innovative thinking and collaboration across departments to align operational metrics with company goals, fostering a dynamic environment for growth and impact.
The role requires a candidate with extensive experience in sales or revenue operations, data analytics, and proficiency with visualization tools like Tableau or Looker. Responsibilities include automating reports, managing cross-functional projects, and translating complex data into strategic recommendations. The position offers remote work options, with occasional travel, and emphasizes a culture of connection and continuous learning.
Candidates should have strong project management skills, knowledge of GTM processes, and experience with SQL, Python, or R for analysis. The position is suitable for those who excel in communication and relationship-building within a fast-paced tech environment. The role is contract-based, with a focus on strategic, data-driven decision-making to optimize sales performance and organizational growth.