Presales Architect

At Twilio, the Presales Architect works within the sales team to develop technical solutions that meet complex customer needs using Twilio's communication APIs. The role involves engaging with enterprise clients to understand their requirements, designing scalable and secure communication workflows, and demonstrating the platform's value through prototypes and proofs-of-concept. The position emphasizes collaboration with product and engineering teams to influence future platform features.

The ideal candidate has over five years of experience in presales or solutions architecture, with proficiency in programming languages like Node.js, Python, Java, or C#. Strong communication skills are essential for explaining technical concepts to both technical and non-technical stakeholders, including C-level executives. The role requires a technical background, a willingness to work with ambiguity, and the ability to travel up to 50% for customer engagement.

This remote role is based in Singapore and offers flexibility to work from home. The position involves close partnership with sales to drive technical wins and customer success, with a focus on designing tailored communication solutions. Twilio encourages diverse experiences and welcomes applicants from various industries, emphasizing innovation, collaboration, and a customer-centric approach.