About the role
Parloa is a company focused on transforming customer interactions through AI-powered solutions, with a significant presence in enterprise sectors like finance, telecom, and travel. The team develops platforms that enable large organizations to create meaningful customer conversations, moving beyond simple transactions. The company has already handled over a billion interactions, showcasing its scale and impact in the customer experience space.
The role of a Staff Product Engineer involves working closely with major clients to develop tailored AI solutions that integrate seamlessly into their systems. The engineer will handle complex projects, make architectural decisions, and build new capabilities not yet covered by the existing platform. The work includes maintaining high standards for security, reliability, and performance in production environments.
Candidates should have extensive experience in software development, especially in large-scale, customer-facing systems, with strong skills in TypeScript or Python. The role requires leadership in designing reliable systems, mentoring engineers, and working directly with senior technical stakeholders. The position offers the flexibility of remote work within Germany and the UK, with occasional travel to client sites.