About the role
At Twilio, the team focuses on developing AI/ML capabilities that enable intelligent customer engagement across various channels. The role involves building scalable ML systems, conducting research on large language models, and rapidly implementing new features in a fast-paced environment. The company promotes a remote-first culture, allowing employees to work from India, with occasional in-person meetings for team or client interactions.
The ideal candidate has extensive experience in applied machine learning, especially with transformer models and cloud-based services. They should be proficient in Python, experienced with high-volume data, and capable of leading end-to-end system development. The role requires a builder mindset, strong collaboration skills, and the ability to operate in ambiguous, innovative projects.
Work will be primarily remote, with the opportunity to travel occasionally for team or client meetings. The position emphasizes continuous learning, technical excellence, and contributing to a diverse, inclusive team. Twilio offers competitive benefits and values employees who are proactive, innovative, and aligned with their mission to revolutionize communication through AI.