Sr. Program Manager, Talent Development

At Twilio, the team focuses on developing leadership and professional growth through live learning experiences. The role involves designing and facilitating programs for a global, remote workforce, including leadership offsites and team effectiveness sessions. The candidate will serve as an internal coach, guiding leaders and high-potential talent, and building facilitation capabilities within the organization.

The position requires expertise in instructional design, facilitation across various formats, and experience with adult learning principles. The candidate should have a strong background in talent development, with 7-10 years of experience, and be comfortable working with senior leaders to drive measurable behavior change and business impact.

This remote role involves regular travel to deliver in-person programs and offsites, with a focus on engaging diverse audiences worldwide. The candidate must possess excellent facilitation skills, executive presence, and the ability to use data to evaluate program effectiveness. A bachelor's degree is required, with preferred advanced degrees and certifications in assessment tools or coaching.