Solutions Engineer - French Speaker

At Talkdesk, the Solutions Engineer for France is part of the Solution Engineering team, focusing on AI-powered customer service solutions. The role involves designing and configuring live AI prototypes, understanding client needs, and demonstrating how Talkdesk's automation tools can transform customer interactions. The engineer acts as a technical advisor, helping sales teams differentiate offerings and build tailored solutions for French and European markets.

Daily responsibilities include hands-on AI configuration, creating proof-of-concept demos, and advising clients on integrating Talkdesk's AI suite with their existing systems. The role requires deep knowledge of conversational AI, prompt engineering, and system architecture, with a focus on GDPR and data sovereignty. The engineer collaborates closely with sales, product, and engineering teams, often presenting to C-level executives.

This position is remote, based in Paris or France, and involves frequent travel within France and Southern Europe. Candidates should have at least three years of experience in solutions engineering within AI or SaaS environments, with strong technical and language skills in both French and English. The role is ideal for autonomous professionals who thrive in fast-paced, high-growth settings and are passionate about AI-driven customer experience innovations.