Associate Solutions Engineer - Mixed Industries (West)

At Talkdesk, the Associate Solutions Engineer role is part of the Solution Engineering team, focusing on supporting technical sales and customer engagement. The role involves assisting in product demonstrations, understanding customer needs, and helping to showcase how Talkdesk’s AI-powered contact center solutions can improve customer experiences and operational efficiency. The team works closely with sales, product, and engineering teams to deliver tailored solutions and technical insights.

Day-to-day activities include preparing demos, documenting customer requirements, and participating in discovery sessions and workshops. The ideal candidate should have a technical background, strong communication skills, and a keen interest in AI and cloud contact center technology. The position is remote within the United States, offering opportunities to develop expertise in SaaS, automation, and enterprise integrations.

This is a developmental, early-career role suited for recent graduates or those with some experience in AI, customer service, or SaaS solutions. The role emphasizes learning, collaboration, and growth, with a focus on building technical and consulting skills. The position offers a competitive salary range, potential incentives, and benefits, and requires a proactive, curious attitude to thrive in a fast-paced environment.