About the role
At Twilio, the Solutions Engineer is part of the sales team, focusing on the APJ region, and works remotely from Singapore, Australia, or Japan. The role involves engaging with clients to understand their needs, designing innovative communication solutions, and demonstrating Twilio's platform capabilities. The engineer acts as a bridge between technical and executive audiences, showcasing how AI and cloud-based tools can enhance customer interactions.
Daily responsibilities include leading discovery sessions, translating client requirements into scalable architectures, and delivering tailored demos and proof-of-concept solutions. The role requires a strong understanding of cloud computing, AI, and communication platforms, along with excellent storytelling and interpersonal skills. The engineer collaborates closely with sales teams to support deal closures and address technical objections, often traveling up to 35% to meet clients in person.
Candidates should be curious about new technologies, eager to learn, and capable of building relationships with diverse stakeholders. The position is suitable for individuals with varying career backgrounds, emphasizing innovation and problem-solving. Twilio offers a flexible, remote work environment with competitive benefits, encouraging applicants who are passionate about shaping the future of communication technology.