About the role
At Parloa, a company focused on transforming customer interactions through conversational AI, the engineering team is building an enterprise AI platform that supports major global brands. The Senior Technical Program Manager (TPM) will oversee critical cross-organizational initiatives, ensuring seamless delivery from planning to launch. This role involves coordinating multiple teams, managing dependencies, and maintaining high standards for security, reliability, and operational excellence.
The TPM's daily responsibilities include developing comprehensive execution plans, tracking progress, and mitigating risks to meet strategic goals. They will communicate effectively with technical and executive stakeholders, translating complex technical details into clear narratives. The role demands a deep understanding of system architecture, rollout strategies, and technical trade-offs, without directly coding or managing engineering teams.
Candidates should have over seven years of experience managing large-scale technical programs, especially those involving software engineering and AI products. They must excel in risk management, decision-making, and building organizational processes that enhance delivery. The position is based in Berlin, offering an opportunity to work in a fast-paced environment focused on innovative AI solutions for enterprise clients.