Senior Partner Delivery Manager (UK)

Parloa is a company focused on transforming customer interactions through advanced AI, having powered over a billion customer engagements globally. The Senior Partner Delivery Manager role is part of the Professional Services team, responsible for managing relationships with key global partners such as system integrators and consulting firms. The role involves guiding partners in delivering AI-driven customer experience solutions and ensuring successful enterprise implementations.

The day-to-day work includes building trusted relationships with partner executives, advising on practice development, overseeing complex delivery projects, and aligning internal teams with partner initiatives. The candidate will need to monitor project risks, support operational processes, and help scale partner success programs. Strong communication and leadership skills are essential for engaging with both technical and executive stakeholders.

Candidates should have over six years of experience in SaaS, consulting, or partner management, with a proven track record working with global implementation partners. Knowledge of enterprise delivery models, project methodologies, and governance is required. The role offers flexibility to work remotely or from the London office, and it involves strategic, high-impact work in a fast-growing AI company committed to data security and customer success.