Senior Learning Experience Designer

Twilio's Learning Experience Design team is dedicated to transforming how their sales teams learn and develop skills. The Senior Learning Experience Designer will craft cutting-edge, AI-enhanced training programs, including interactive simulations and tailored learning paths, to accelerate sales onboarding and improve performance. The role requires close cooperation with sales, marketing, and operations teams to ensure training aligns with company goals and product updates, all while working remotely.

The daily work involves utilizing advanced AI tools, designing realistic roleplay scenarios, and customizing learning experiences based on individual performance data. The ideal candidate will be proficient in prompt engineering, AI content generation, and adult learning strategies. They will also create quick-reference resources and track key metrics to refine training effectiveness, with some travel to foster team and client relationships.

This is a freelance, contract position seeking professionals with a background in instructional design or sales enablement, especially those experienced with AI-driven learning platforms and content creation. Candidates should have a strong understanding of the SaaS or tech industry and a passion for exploring new AI applications to streamline training processes. The role offers flexible work arrangements, competitive compensation, and a chance to shape innovative sales enablement initiatives.