About the role
Retell AI is a rapidly growing voice AI company that serves large enterprises, including notable clients like airlines and retail chains. The company is recognized for its innovative approach to transforming customer interactions through AI-powered call center agents and is backed by prominent investors. The team is focused on building a modern customer experience platform that leverages intelligent AI workers to improve efficiency and customer satisfaction.
The Senior Deal Desk Manager will be a key player in shaping the company's pricing and deal approval processes. Their daily tasks include structuring complex enterprise deals, analyzing deal margins, and streamlining quote-to-cash workflows across CRM, legal, and billing systems. The role requires quick decision-making and collaboration with sales, finance, and legal teams to ensure profitable and swift deal closures.
The ideal candidate has extensive experience in deal desk or revenue operations within SaaS or AI companies, with a proven track record managing high-value deals over $300K. Skills in Salesforce, CPQ tools, and possibly scripting for automation are essential. The role is based onsite in the San Francisco Bay Area, offering a competitive salary, equity, and comprehensive benefits, with sponsorship options for work visas.