About the role
Retell AI is a rapidly expanding voice AI company that specializes in transforming customer interactions for large enterprises. The Deployment Strategist role is based in the San Francisco Bay Area and involves working closely with clients to implement AI-powered voice solutions from start to finish. The team focuses on building intelligent, scalable contact center platforms that continuously improve customer service and operational efficiency.
Day-to-day, the strategist will lead deployment projects, understand client needs, design workflows, and serve as a trusted advisor to executive stakeholders. They will collaborate with product, engineering, and customer success teams to ensure successful implementation and adoption of voice AI solutions, while also developing best practices and strategic frameworks for future deployments.
Candidates should have excellent communication skills, experience in deployment or solutions consulting, and the ability to manage complex projects with multiple stakeholders. The role requires a mix of technical understanding, strategic thinking, and customer relationship management, with a focus on delivering measurable business outcomes. The position is full-time, onsite, and involves working directly with enterprise clients to shape the future of voice AI deployment.