About the role
Retell AI, a rapidly growing voice AI company, is seeking a Senior Billing Manager to establish and oversee their enterprise accounts receivable processes. The role involves designing invoicing, collections, and cash application systems from scratch, working closely with sales, customer success, and client finance teams. The company has a strong market presence, backed by notable investors, and is recognized for its innovative approach and rapid growth.
The candidate will be responsible for managing large enterprise accounts, ensuring timely invoicing, collections, and dispute resolution. They will select and implement billing tools, automate processes, and report on AR health. The role requires hands-on experience with billing systems like Stripe or NetSuite, and a solid understanding of accounting fundamentals, especially in high-growth SaaS or usage-based environments.
This full-time, on-site position is based in the San Francisco Bay Area, with a competitive salary and benefits package. The company values candidates who can build processes from the ground up, demonstrate ownership, and work effectively with large enterprise clients. The interview process includes designing billing strategies and role-playing dispute scenarios, emphasizing practical skills and strategic thinking.