Project Manager, Customer Onboarding (SaaS)

At Zenoti, a provider of cloud-based solutions for the beauty and wellness sector, the project manager will coordinate multiple client onboarding initiatives from the company's headquarters in Bellevue, WA. The role involves organizing tasks, managing timelines, and ensuring smooth communication between teams and clients. The manager will be responsible for overseeing project scope, identifying potential issues early, and aligning efforts across various departments to meet client expectations.

On a day-to-day basis, the manager will monitor progress, update documentation, and work towards delivering functional products that meet organizational standards. A solid technical foundation, along with strong communication skills, is essential for managing complex SaaS system integrations and stakeholder relationships. The role also includes optimizing resource distribution and promoting best practices within the global services team.

Ideal candidates will have between five and eight years of project management experience, with a minimum of four years handling technical projects involving external clients and system integrations. Experience in software development or familiarity with the beauty and wellness industries is advantageous. This position is remote, with the possibility of traveling up to 20%. The successful applicant will be highly organized, detail-oriented, and capable of thriving in a dynamic, fast-paced environment.