About the role
At Zenoti, a cloud-based software provider for the beauty and wellness sector, the team focuses on delivering comprehensive solutions that streamline business operations for salons, spas, and fitness centers worldwide. The Senior Product Specialist will work closely with clients to understand their needs, demonstrate product features, and configure solutions to fit specific business scenarios, ensuring successful implementation and customer satisfaction. The role involves technical expertise, customer interaction, and collaboration with internal teams.
Daily responsibilities include conducting product demos, designing proof of concepts, and supporting large-scale enterprise integrations using APIs and web services. The specialist will identify potential risks, develop mitigation strategies, and maintain detailed documentation to ensure smooth deployment. They will also stay current with product updates, market trends, and industry challenges to provide expert guidance and support.
Candidates should have 4-8 years of experience in enterprise product implementation, strong technical skills, and the ability to manage multiple projects across different time zones. Excellent communication, problem-solving, and presentation skills are essential, along with a willingness to travel as needed. Knowledge of web design, MS Office, and project management tools is advantageous, especially for those interested in the wellness industry.