Presales Engineer

At Twilio, the Solutions Engineering team plays a vital role in supporting the sales process by providing technical expertise and building customer trust. The Presales Engineer collaborates closely with account teams to demonstrate products, design solutions, and guide clients through complex technical challenges, ensuring a perfect fit for Twilio’s communication APIs. This role involves engaging with both technical and non-technical stakeholders to showcase Twilio’s capabilities effectively.

The ideal candidate has extensive experience in pre-sales, technical consulting, or supporting complex products, with strong communication skills and a background in software development or related technical fields. They should be comfortable leading demonstrations, designing architectures, and advising customers on best practices, often working remotely from the UK, Ireland, or Spain, with some travel involved.

Working remotely, the Presales Engineer will participate in a dynamic environment that values initiative, problem-solving, and knowledge sharing. They will mentor less experienced team members and contribute to the broader community of Twilio’s technical sales professionals, helping to shape innovative communication solutions for diverse clients across the South EMEA region.