About the role
At Twilio, the People Team is seeking a remote-based People Generalist to support HR functions across the APJ region. The role involves partnering with HR Business Partners, analyzing HR data, and managing performance cases to ensure fair outcomes. The ideal candidate will have experience in HR within a matrixed organization, strong data skills, and the ability to handle confidential information with discretion.
Daily responsibilities include supporting program rollouts, generating insights from HR metrics, coaching managers on performance processes, and collaborating with cross-functional teams like Talent Management and Compensation. The role emphasizes strategic use of AI tools to improve productivity and requires proactive communication to enhance HR support and employee experience.
Candidates should have at least three years of HR experience, be self-motivated, decisive, and growth-minded. Proficiency with HR systems like Workday and ServiceNow is preferred. The position offers flexibility to work remotely from India, with occasional travel for team or project meetings, and provides comprehensive benefits aligned with Twilio’s values and culture.