About the role
Retell AI, a rapidly growing voice AI company backed by Y Combinator, is seeking an Enterprise Account Manager to focus on maintaining and expanding relationships with large enterprise clients. The role involves managing accounts from initial deployment through renewal, increasing call volume usage, and identifying upsell opportunities. The team is based in the Bay Area, and the position requires on-site work in Redwood City, California.
The ideal candidate will have over two years of experience in post-sales roles with a proven track record of managing and growing enterprise accounts, including handling renewals and expansions. They should be comfortable analyzing usage data, engaging with executive-level clients, and understanding technical concepts related to APIs and integrations. Experience with AI or voice technology is a plus.
This full-time, on-site role offers a competitive salary, equity, and comprehensive benefits, including health coverage, stipends for meals, wellness, and commuting. The company emphasizes ownership, high performance, and a fast-paced environment, with a structured interview process to assess strategic account management skills and technical fluency.