About the role
At Talkdesk, a leader in Customer Experience Automation, the Enterprise Account Executive role focuses on driving new business within large financial services enterprises. The position involves managing complex sales cycles, building strategic relationships, and aligning with the company's go-to-market plans to expand market presence. The team operates in a dynamic, innovative environment that emphasizes AI-driven solutions and customer-centric automation.
Day-to-day responsibilities include engaging with senior executives and decision-makers to understand their business strategies and tailor SaaS-based solutions accordingly. The role requires coordinating with internal resources such as sales engineers and professional services to close deals effectively. The executive will also provide accurate sales forecasts and feedback to leadership, ensuring alignment with company objectives and market needs.
Candidates should have over eight years of direct enterprise sales experience, preferably in SaaS and financial services, with a strong track record of exceeding quotas. Skills in strategic value-based selling, negotiation, and contract development are essential. The role demands frequent travel, excellent communication, and adaptability to a fast-paced startup-like environment. A bachelor's degree and knowledge of contact center as a service (CCaaS) are advantageous.