About the role
At Twilio, the company is focused on transforming communication technology and operates with a remote-first approach, supporting a diverse, global team. The role of the Director, Supplier Relations APAC, involves managing regional vendor partnerships, leading a team, and aligning supply strategies with company growth in the Asia-Pacific markets. The company emphasizes collaboration across departments like Sales, Product, and Legal to ensure infrastructure supports rapid expansion.
Daily responsibilities include overseeing supplier negotiations, optimizing connectivity routes, and monitoring performance metrics to improve service quality and cost efficiency. The role requires deep knowledge of APAC telecommunications ecosystems, strong negotiation skills, and the ability to translate market demand into operational capacity. The director will also ensure compliance with regional regulations and handle escalations related to network issues.
This position is suitable for candidates with at least 7 years of experience in telecommunications or CPaaS, including leadership roles, and fluency in English plus an APAC language. It offers the flexibility of remote work in Australia or Japan, with some regional travel. The company values diverse backgrounds and encourages applicants from various industries, emphasizing innovation, initiative, and a collaborative mindset.