About the role
At Fin, now part of Salesforce, the focus is on delivering exceptional AI-driven customer experiences through their AI Agent Fin, which supports businesses across service, sales, and ecommerce channels. The company integrates its AI technology with Salesforce's CRM to innovate customer support, aiming to transform how businesses engage with customers using AI. The sales team plays a critical role in expanding Fin's market presence in North America, particularly within SMB and Mid-Market segments.
The Director of Sales will lead Fin's New Business organization in North America, managing Account Executives and sales managers to drive new logo acquisition and revenue growth. This role involves strategic planning, territory design, quota setting, and building a high-performing sales team. The director will also oversee pipeline management, forecasting, and collaborate cross-functionally with marketing, product, and customer success teams to ensure a seamless customer journey and effective go-to-market execution.
Candidates should have over five years of quota-carrying sales experience with a proven track record in managing large strategic deals and at least five years in sales management, including second-line leadership. Strong skills in sales strategy, forecasting, and communication are essential. The role is based in San Francisco or Chicago, with a hybrid work model, and requires eligibility to work in the United States.