Digital Sales Representative - Activate

At Twilio, the team focuses on delivering innovative communication solutions to a vast customer base, emphasizing a remote-first work environment that fosters diversity and inclusion. The role involves engaging with high-value customers, guiding them through product adoption, and identifying growth opportunities to enhance customer retention and satisfaction. The team collaborates across departments to refine sales strategies and improve customer engagement.

The position requires at least one year of sales development experience in tech or related fields, with strong communication skills and the ability to analyze product usage data. Candidates should be comfortable managing multiple accounts and have an interest in cloud communications and SaaS products. The role is remote, with occasional travel, and offers competitive pay, benefits, and potential for commissions.

The job is suitable for individuals with a background in SaaS, customer engagement, or developer-focused products, and those familiar with sales tools like Salesforce. It is a freelance/contract role, not available in certain states, and involves working with inbound and outbound leads to support customer growth and retention across Twilio’s product suite.