Developer Success Engineer

At Twilio, the Developer Success Engineer role is part of the engineering team focused on supporting and enhancing the Stytch product, a communication platform. The role involves working closely with developers to assist with integrations, troubleshoot issues, and contribute to product improvements through coding. The team values diverse backgrounds and encourages continuous learning, with the opportunity to work remotely within the East Coast time zone.

Daily responsibilities include building features, fixing bugs, and providing technical support to customers. The role requires hands-on programming skills, familiarity with web services and APIs, and strong communication abilities. The engineer will also help improve documentation and internal processes, serving as a bridge between customers and product teams.

This position is remote, based in the US East Coast, and may involve occasional travel for team or customer meetings. It is a contract role, suitable for those with at least two years of coding experience in a support or engineering capacity, and who are eager to solve technical challenges and contribute to a dynamic, innovative environment.