Client Account Executive, Commercial

Dialpad is seeking a Client Account Executive, Commercial, to join their sales team in Austin, Texas. The role involves managing a portfolio of existing customers, developing account strategies, and driving revenue growth through upselling and relationship management. The team focuses on AI-powered customer experience solutions, integrating voice and digital channels to resolve customer issues efficiently and improve operational outcomes.

The day-to-day responsibilities include building strong customer relationships, creating sales plans, and working closely with various internal teams like sales, customer success, and marketing. The ideal candidate will have 1-3+ years of sales experience, preferably in SaaS or UCaaS/CCaaS, with a proven track record of meeting revenue targets. They should be skilled in communication, forecasting, and developing sales strategies.

This position offers a hybrid work environment and requires travel to customer locations or events. The role emphasizes curiosity about customer businesses, a closing mindset, and high energy to succeed in a fast-paced sales setting. Dialpad values diversity, inclusion, and offers opportunities for growth, training, and competitive benefits to support employee success.