About the role
Dialpad is a company focused on AI-powered customer experience solutions, integrating voice and digital channels to resolve customer issues efficiently. The sales team, including the Commercial Account Executive role, works to convert small-business prospects into clients by demonstrating how Dialpad's communication tools can solve complex problems. The team collaborates closely with sales managers and engineers to refine sales strategies and improve customer engagement.
The Account Executive will manage the entire sales cycle, from lead generation to closing deals, emphasizing the promotion of Dialpad's Talk, Contact Center, and Sell products. The role requires building tailored talk tracks for clients, maintaining pipeline health, and participating in regular coaching sessions. Experience with SaaS sales and familiarity with sales tools like Salesforce and Outreach are preferred.
This position is based in Tempe, US, and involves working in an office environment. The role is suitable for individuals with 1-2+ years of sales experience, especially in SaaS, and who are eager to contribute to a company at the forefront of AI transformation in business communications. The company values curiosity, persistence, and empathy, offering opportunities for growth and development.