Coval
Platform for AI voice and chat agent simulation, monitoring, and optimization at scale.
About Coval
Coval provides a comprehensive platform for the simulation, observation, and human review of AI voice and chat agents. It enables organizations to test, benchmark, and optimize their AI agents throughout their lifecycle, ensuring quality and reliability before deployment and during operation.
Features
- Simulate thousands of realistic conversations
- Monitor agent performance in real-time
- Human-in-the-loop review and feedback
- Benchmark agents across various vendors
- Real-time call scoring and regression detection
Who Is It For?
- Voice AI developers
- Customer support automation teams
- Financial, healthcare, retail, and travel service providers
- In-house AI teams
Use Cases
- Pre-launch simulation and stress-testing
- Real-time failure detection in production
- Continuous quality improvement with human review
- Cross-vendor performance benchmarking
- Regulatory and compliance monitoring
Scale and optimize your voice AI with Coval’s evaluation platform.