Modulate

Modulate’s Velma API delivers enterprise-grade voice intelligence that listens beyond transcripts to surface fraud, compliance risk, and deepfakes in real time. Its audio-native models analyze conversations end-to-end and surface actionable insights without heavy engineering. Velma enables platform- and developer-focused implementations for risk detection, redaction, and triage across communications.

Features

• Velma API and Ensemble Listening Model (ELM) architecture for advanced voice understanding
• Audio-native models: Transcribe, Redact, Analyze, Triage
• Deepfake Detection to identify AI-generated voices
• PII/PHI Redaction across audio and transcripts
• Velma Analysis and Velma Agentic Analysis for cross-modal insights
• Velma Triage and Velma Triage Mini for risk surface and prioritization
• Voicemail Detection (Planned) and Multilingual Transcription (Planned)
• Agent Guardrails to monitor and govern human and AI agent interactions
• Built for enterprise with a developer-friendly API for rapid integration

Who Is It For?

• Enterprise teams seeking real-time voice risk detection and governance
• Developers building on the Modulate API to create custom workflows

Use Cases

• Fraud detection and prevention across contact centers and fintech
• Deepfake and synthetic voice detection for risk mitigation
• PII/PHI redaction to protect sensitive data in audio and transcripts
• Agent guardrails to monitor, escalate, and enforce safe interactions

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